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Attention Members: A credit and debit card fraud ring is currently impacting our members. Be aware of scammers calling, texting, and emailing, asking for your account or card number, pretending to be from Member One. NEVER give out this personal information over the phone or if it's solicited via text or email. Protect yourself and please call us directly at 800.666.8811 if you have any questions.

Helping Others Flourish

Member One Federal Credit Union has been serving people in our community for more than 83 years. Our mission is to help our members, employees, and communities flourish. We take that commitment seriously, and we're able to do that by giving back to a variety of local organizations.

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We support numerous non-profits and other organizations throughout our communities.

In total, Member One donated $424,600 to local nonprofits and community organizations in Southwest and Central Virginia in 2024 through Community Impact, Marketing, and Business Development partnerships and sponsorships.

Also in 2024, our employees collectively contributed $4,730 to local charities through Community Champion Fund giving:

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Season of Giving

Our 2024 Season of Giving donations, which happened during November and December, totaled $145,000!

The donations will aid the work and programs of 14 local nonprofits, including organizations serving veterans, promoting food security, and supporting health and educational programs for local youth:

We also expanded our Season of Giving program this year, with our plusONE cardholders helping choose five local nonprofits, supporting each with an $8,000 donation.

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Financial Education

Member One believes that financial education is the foundation for success and stability. We work with local schools, government entities, partner companies, and individuals to provide financial education and counseling support. We hosted 48 seminars with 1,487 people attending at least one of our financial education events in 2024. In addition to that, we had 1,325 people benefit from online programming and resources.

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Volunteerism

  • Member One employees logged 670 hours of paid volunteer time in 2024 with 180 employees volunteering.
  • New Employee Orientation Volunteering –26 new hires volunteered during their orientation week through this program in 2024.
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Quarterly Community Service Days

In 2024, Member One employees gathered to volunteer in our community through three Community Service Days:

Additional Community Support

Member One sponsored four Mega Match Days at the Historic Roanoke City Market, matching dollar for dollar, up to $100, on SNAP/EBT purchases. We matched $2,861, helping our neighbors obtain fresh fruits and vegetables from local farmers.

During our 83rd Annual Meeting of the membership, a $1,000 donation was made to Feeding Southwest Virginia in honor of the Credit Union’s members.

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Want to see our full impact?

Check out our 2023 Annual Report!