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Attention Members: A credit and debit card fraud ring is currently impacting our members. Be aware of scammers calling, texting, and emailing, asking for your account or card number, pretending to be from Member One. NEVER give out this personal information over the phone or if it's solicited via text or email. Protect yourself and please call us directly at 800.666.8811 if you have any questions.
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For immediate assistance, please call our Member Service Representatives at 540-982-8811 or 800-666-8811. They're available Monday – Friday 8:30am – 6:00pm, Saturday 9:00am – 1:00pm.

Live Chat is also available Monday – Friday 8:30am – 6:00pm, Saturday 9:00am – 1:00pm.

In The Meantime

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